Who we are
Facts & IT specializes in creating customized solutions for customer contact centers. We have the necessary technical and management expertise to create solutions that are scalable and adapted to our customer’s needs, there is no off-the-shelf solutions with us. We develop project of all sizes and types, including inbound call centers, outbound call centers and multilingual call centers. We can take on any challenge.
Turnkey Contact Center
We have a wide-range expertise in creating and supporting call centers. According to our customer’s needs we plan, design and implement all the technical aspects of the call center. Besides the technical implementation, we will recruit and train the call center team with you.
Contact Center Systems
We will plan, design, implement and maintain all the technical aspect of our client’s contact center. We have the technical know-how in order to set up a contact center at our client’s location which will meet their needs.
Contact Center Technical and Management Consultancy
Due to our years of experience in deploying and managing contact centers, we have acquired an experience that is hard to match anywhere else. If you are looking to improve or solve a problem at your contact center, we are the right partners for you.
Commited to your business
